Before the flight

 

 

• My profile

• Israir’s baggage policy

• Israir’s seat allocation policy

• Digital check-in procedure

• Visas and passports

• Changes, cancellations, and refunds

• Prices, discounts, and payment on the website

• Terms and conditions of other travel services

• Children on Israir flights

• Pregnant passengers on Israir flights

• Live animals on Israir flights

• Accessibility

• General information - Israir’s international flights

• General information - Israir’s domestic flights

• General information - international flights with other airlines

• Israir’s rules of conduct

• Carriage of batteries, computers, and motorized tools

• “Cancellation Shield” Terms and Conditions

• Terms and conditions of eligibility for flights to Eilat for residents of the Northern Region / Gaza Envelope

• Terms and conditions of eligibility for flights to Eilat for residents of Eilat

• Service and Sales Centre

 

 

 

On board

 

 

• Israir Magazine

• Menu on Israir flights

 

 

 

After the flight

 

 

• Customer Service / Baggage Services Department

• Contacting the Customer Service Department

 

 

 

General information

 

 

• Terms and Conditions of the Air Transport Contract

• Aviation Services Law - international flights

• Aviation Services Law - domestic flights

• Terms and conditions for cancellation of a remote selling transaction

• Israir’s Privacy Policy

• Request for a medical flight

• Aviation Services Law - temporary provisions

• Passenger information summary - international flights

• Passenger information summary - domestic flights

• Israir Regulations